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Tour of the Electrical Apprentice shop with Chester Spink

Tour of the Electrical Training Centre guided by Chester Spink (instructor, Electrical & Electronic Technology). Chester guides the audience through storage areas and displays, the training labs and workstations, the training equipment and tools used by students, and the portable training trailers.

BCIT. Audio Visual Services

Four common hoists and their components

Identifies four types of hoists, or lifting devices, used in industry: the block and tackle, tirfor jack, chain fall and come along. Emphasizes the importance of safety precautions when using the hoists as well as how and when to use each. Includes review questions and answers at the end of the video. Special thanks to Instructor Ivan Holmes. Produced by Pacific Vocational Institute.

British Columbia Institute of Technology

Germ busters: A guide to good hygiene Chasseurs de microbes: Un guide de bonne hygiene

Demonstrates basic hygiene in food processing, specifically fish. Text in French and English. No intelligible dialogue. Video uses some slapstick comedy. Credits: director Ian Cameron, Dan played by Scott Malcolm, Joe played by Luk Lukaszek, camera Craig Lawrence, music Ray Cooper, animation Brad Neave, content experts Ralph Drew and Gary Todd, produced by Audiovisual Department BCIT.

Fisheries Council of British Columbia

Marketing strategy; Starting a Business: IV: How will you penetrate your market?

Part of a telecourse series, this film covers the six major areas of a well developed market plan: the specific characteristics of the product or service, sales methods, promotion methods, pricing, distribution and the location of the venture. Randy Vandermark, Department Head, BCIT Marketing Management, introduces the film: How will you penetrate your market? Bob Grasely hosts the middle section which includes still cartoons which are used to review and tie the lesson together and interviews with business people talking about their real-life experiences including: Richard Maybee, R. C. Maybee Ltd., Judy Sarick, the Children's Bookstore, Matti Korhonen, Freelance Illustrator, Maryanne Heller, Vintage Furs Ltd., Kemeel Azan, Azan's Beauty World, . The video concludes with a panel discussion with Bruce Schmidt, Vice-President Marketing, Keg Restaurants Ltd. and Morie Shacker Marketing Management BCIT Faculty. This telecourse if made possible by: The British Columbia Ministries and Education and Small Business Development.

British Columbia Institute of Technology

Call centre 2000: partnership in business; Brian Gillespie/Don Calder

Introduction before the presentation: "Partnerships in Business" which is presented by Brian Gillespie, BCIT President and Don Calder, VP Network Operations, BC TEL. Camera moves between powerpoint presentation and the presenters. Mr. Gillespie talks about BCIT working with business and industry to improve business performance with a specific mention of specialized training centres: call centre, digital imaging, industrial control simulator, Venture program and Living Lab. Mr. Calder talks about the BCIT Call Centre-BCTEL partnership. After the presentation Jennifer Lee, Reservations Manager at Canadian Holidays, selects the winner of a draw for a trip to Las Vegas. Video ends with a small thank you presentation for Lynn Wagner for organizing the event.

BCIT. Audio Visual Services

Call centre 2000: Teleworking and BCIT call centre; Ken Robertson/Gary Morrison

Brief introduction before the presentation: "Teleworking in the Virtual Call Centre" which is presented by Ken Robertson of KLR Consulting Inc. Camera moves between powerpoint presentation and Mr. Robertson as he gives the presentation. Video ends with a welcome to BCIT's new Call Centre of Excellence given by Gary Morrison. Morrison talks a little bit about the new building and future plans. Soft launch of industry partnership venture - called the Centre of Excellence (BCIT Downtown campus). Terry [?] is the MC of the event.

BCIT. Audio Visual Services

Call centre 2000: opening and call centre technologies; T. Brauser and H. Malek/J. Hyslop

Opening remarks and agenda outline. Opening remarks from Tom Brauser. Presentation "Call Centre Technologies" by Hossein Malek and John Hyslop. Camera moves between powerpoint presentation and the presenters. Their presentation discusses call centre trends and call centre evolution.

BCIT. Audio Visual Services

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