Archives & Special Collections

Cairns, Edward, Mathematics, Staff portraits 1965-1967 (E) [2 of 4]

C23-a006282
Item
1965-1967

Part of BCIT Historical photograph collection

British Columbia Institute of Technology

Cairns, Edward, Mathematics, Staff portraits 1965-1967 (E) [3 of 4]

C23-a006283
Item
1965-1967

Part of BCIT Historical photograph collection

British Columbia Institute of Technology

Cairns, Edward, Mathematics, Staff portraits 1965-1967 (E) [4 of 4]

C23-a006284
Item
1965-1967

Part of BCIT Historical photograph collection

British Columbia Institute of Technology

Cake created for the celebration of the merger of Pacific Vocational Institute and British Columbia Institute of Technology, April 1, 1986. Cake was created by the staff and students of the PVI Food Training programs

F02-s03-a001400
Item
1986-04-01

Part of BCIT Student Association fonds

Calendar photographs ca. 1979

F01-s04-ss10-f070
File
1979

Part of British Columbia Institute of Technology fonds

Pacific Vocational Institute

Call centre 2000: Gateway to the next millennium: The internet plaything or real channel to market: Rick Broadhead

C08-v000109
Item
1997

Part of BCIT historical audio, video and film collection

Introduction from Terry. Speech by Rick Broadhead about the internet and the future of the internet and technology. Broadhead discusses key trends, opportunities, and threats to the internet.

British Columbia Institute of Technology

Call centre 2000: customer access strategies; John Atkins, BC Tel

C08-v000085
Item
1997-01-29

Part of BCIT historical audio, video and film collection

Introduction before the presentation: "Customer Access Strategies and its Organizational Impacts" presented by John Atkins from BC Tel Phone Power. Camera moves between powerpoint presentation and John Atkins speaking. Mr. Atkins talks about customer access strategy, changes in marketing, call centre issues and trends, organizational impacts, and new technologies.

BCIT. Audio Visual Services

Call centre 2000: opening and call centre technologies; T. Brauser and H. Malek/J. Hyslop

C08-v000086
Item
1997-01-29

Part of BCIT historical audio, video and film collection

Opening remarks and agenda outline. Opening remarks from Tom Brauser. Presentation "Call Centre Technologies" by Hossein Malek and John Hyslop. Camera moves between powerpoint presentation and the presenters. Their presentation discusses call centre trends and call centre evolution.

BCIT. Audio Visual Services

Call centre 2000: partnership in business; Brian Gillespie/Don Calder

C08-v000084
Item
1997-01-29

Part of BCIT historical audio, video and film collection

Introduction before the presentation: "Partnerships in Business" which is presented by Brian Gillespie, BCIT President and Don Calder, VP Network Operations, BC TEL. Camera moves between powerpoint presentation and the presenters. Mr. Gillespie talks about BCIT working with business and industry to improve business performance with a specific mention of specialized training centres: call centre, digital imaging, industrial control simulator, Venture program and Living Lab. Mr. Calder talks about the BCIT Call Centre-BCTEL partnership. After the presentation Jennifer Lee, Reservations Manager at Canadian Holidays, selects the winner of a draw for a trip to Las Vegas. Video ends with a small thank you presentation for Lynn Wagner for organizing the event.

BCIT. Audio Visual Services

Call centre 2000: Teleworking and BCIT call centre; Ken Robertson/Gary Morrison

C08-v000083
Item
1997

Part of BCIT historical audio, video and film collection

Brief introduction before the presentation: "Teleworking in the Virtual Call Centre" which is presented by Ken Robertson of KLR Consulting Inc. Camera moves between powerpoint presentation and Mr. Robertson as he gives the presentation. Video ends with a welcome to BCIT's new Call Centre of Excellence given by Gary Morrison. Morrison talks a little bit about the new building and future plans. Soft launch of industry partnership venture - called the Centre of Excellence (BCIT Downtown campus). Terry [?] is the MC of the event.

BCIT. Audio Visual Services