Call centre 2000: opening and call centre technologies; T. Brauser and H. Malek/J. Hyslop
Pioneers archiving project: BCIT 30th Anniversary, tape 1
Basic scaffolding
Four common hoists and their components
Are you suited? Starting a business; What will your new venture demand
Marketing strategy; Starting a Business: IV: How will you penetrate your market?
Germ busters: A guide to good hygiene
Chasseurs de microbes: Un guide de bonne hygiene
Using ladders
The wire rope splice