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Call centre 2000: opening and call centre technologies; T. Brauser and H. Malek/J. Hyslop

C08-v000086
Item
1997-01-29

Part of BCIT historical audio, video and film collection

Opening remarks and agenda outline. Opening remarks from Tom Brauser. Presentation "Call Centre Technologies" by Hossein Malek and John Hyslop. Camera moves between powerpoint presentation and the presenters. Their presentation discusses call centre trends and call centre evolution.

BCIT. Audio Visual Services

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Showing 126 results