Archives & Special Collections

Item v000084 - Call centre 2000: partnership in business; Brian Gillespie/Don Calder

Identity area

Reference code

C08-v000084

Title

Call centre 2000: partnership in business; Brian Gillespie/Don Calder

Date(s)

  • 1997-01-29 (Creation)

Level of description

Item

Extent and medium

1 videocassette (18:01 min.) : VHS, col., sd.

Context area

Name of creator

BCIT. Audio Visual Services

Administrative history

Archival history

Immediate source of acquisition or transfer

Content and structure area

Scope and content

Introduction before the presentation: "Partnerships in Business" which is presented by Brian Gillespie, BCIT President and Don Calder, VP Network Operations, BC TEL. Camera moves between powerpoint presentation and the presenters. Mr. Gillespie talks about BCIT working with business and industry to improve business performance with a specific mention of specialized training centres: call centre, digital imaging, industrial control simulator, Venture program and Living Lab. Mr. Calder talks about the BCIT Call Centre-BCTEL partnership. After the presentation Jennifer Lee, Reservations Manager at Canadian Holidays, selects the winner of a draw for a trip to Las Vegas. Video ends with a small thank you presentation for Lynn Wagner for organizing the event.

Appraisal, destruction and scheduling

Accruals

System of arrangement

Conditions of access and use area

Conditions governing access

Playback of physical tape restricted for preservation reasons.

Conditions governing reproduction

Copyright: BCIT; expiry: 2048-01-01

Language of material

Script of material

Language and script notes

Physical characteristics and technical requirements


  • video/mp4
  • warping along bottom of video
  • low buzzing sounds throughtout
  • video skips at 12:23 minute mark

Finding aids

Allied materials area

Existence and location of originals

Existence and location of copies

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Notes area

Note

File size: 0.7 GB

Note

Title taken from original

Alternative identifier(s)

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Name access points

Description control area

Description identifier

Rules and/or conventions used

Status

Level of detail

Dates of creation revision deletion

S. Holland, Archival Assistant, created 2019-02-20

Language(s)

Script(s)

Sources

Digital object metadata

Filename

v000084_Call_Centre_2000.mp4

Media type

Video

Mime-type

video/mp4

Filesize

698.6 MiB

Uploaded

March 4, 2019 2:16 PM

Digital object (Master) rights area

Digital object (Reference) rights area

Digital object (Thumbnail) rights area

Accession area

Related people and organizations

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Physical storage

  • Shelf: Bay 24, shelf G, box 5