Item v000084 - Call centre 2000: partnership in business; Brian Gillespie/Don Calder

Identity area

Reference code

C08-v000084

Title

Call centre 2000: partnership in business; Brian Gillespie/Don Calder

Date(s)

  • 1997-01-29 (Creation)

Level of description

Item

Extent and medium

1 videocassette (18:01 min.) : VHS, col., sd.

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Scope and content

Introduction before the presentation: "Partnerships in Business" which is presented by Brian Gillespie, BCIT President and Don Calder, VP Network Operations, BC TEL. Camera moves between powerpoint presentation and the presenters. Mr. Gillespie talks about BCIT working with business and industry to improve business performance with a specific mention of specialized training centres: call centre, digital imaging, industrial control simulator, Venture program and Living Lab. Mr. Calder talks about the BCIT Call Centre-BCTEL partnership. After the presentation Jennifer Lee, Reservations Manager at Canadian Holidays, selects the winner of a draw for a trip to Las Vegas. Video ends with a small thank you presentation for Lynn Wagner for organizing the event.

Appraisal, destruction and scheduling

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Conditions of access and use area

Conditions governing access

Playback of physical tape restricted for preservation reasons.

Conditions governing reproduction

Copyright: BCIT; expiry: 2048-01-01

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      Physical characteristics and technical requirements

      • video/mp4
      • warping along bottom of video
      • low buzzing sounds throughtout
      • video skips at 12:23 minute mark

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      Related units of description

      C08-v000083, C08-v000085, C08-v000086 & C08-v000109

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      Note

      File size: 0.7 GB

      Note

      Title taken from original

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      Dates of creation revision deletion

      S. Holland, Archival Assistant, created 2019-02-20

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