Archives & Special Collections

Item v000083 - Call centre 2000: Teleworking and BCIT call centre; Ken Robertson/Gary Morrison

Identity area

Reference code

C08-v000083

Title

Call centre 2000: Teleworking and BCIT call centre; Ken Robertson/Gary Morrison

Date(s)

  • 1997 (Creation)

Level of description

Item

Extent and medium

1 videocassette (51:16 min.) : VHS, col.,sd.

Context area

Name of creator

BCIT. Audio Visual Services

Administrative history

Archival history

Immediate source of acquisition or transfer

Content and structure area

Scope and content

Brief introduction before the presentation: "Teleworking in the Virtual Call Centre" which is presented by Ken Robertson of KLR Consulting Inc. Camera moves between powerpoint presentation and Mr. Robertson as he gives the presentation. Video ends with a welcome to BCIT's new Call Centre of Excellence given by Gary Morrison. Morrison talks a little bit about the new building and future plans. Soft launch of industry partnership venture - called the Centre of Excellence (BCIT Downtown campus). Terry [?] is the MC of the event.

Appraisal, destruction and scheduling

Accruals

System of arrangement

Conditions of access and use area

Conditions governing access

Conditions governing reproduction

Copyright: BCIT; expiry: 2048-01-01

Language of material

Script of material

Language and script notes

Physical characteristics and technical requirements


  • video/mp4
  • warping along bottom of video
  • low buzzing sounds throughtout
  • video begins part way through the introduction

Finding aids

Allied materials area

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Existence and location of copies

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Notes area

Note

File size: 1.95 GB

Note

Title taken from original

Alternative identifier(s)

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Name access points

Description control area

Description identifier

Rules and/or conventions used

Status

Level of detail

Dates of creation revision deletion

C.McLellan, created 2019-02-04

Language(s)

Script(s)

Sources

Digital object metadata

Filename

V000083_Call_Centre_2000.mp4

Media type

Video

Mime-type

video/mp4

Filesize

2 GiB

Uploaded

February 20, 2019 9:02 AM

Digital object (Master) rights area

Digital object (Reference) rights area

Digital object (Thumbnail) rights area

Accession area

Related people and organizations

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Physical storage

  • Shelf: Bay 24, shelf G, box 5