Identity area
Reference code
C08-v000083
Title
Call centre 2000: Teleworking and BCIT call centre; Ken Robertson/Gary Morrison
Date(s)
- 1997 (Creation)
Level of description
Item
Extent and medium
1 videocassette (51:16 min.) : VHS, col.,sd.
Context area
Name of creator
Administrative history
Archival history
Immediate source of acquisition or transfer
Content and structure area
Scope and content
Brief introduction before the presentation: "Teleworking in the Virtual Call Centre" which is presented by Ken Robertson of KLR Consulting Inc. Camera moves between powerpoint presentation and Mr. Robertson as he gives the presentation. Video ends with a welcome to BCIT's new Call Centre of Excellence given by Gary Morrison. Morrison talks a little bit about the new building and future plans. Soft launch of industry partnership venture - called the Centre of Excellence (BCIT Downtown campus). Terry [?] is the MC of the event.
Appraisal, destruction and scheduling
Accruals
System of arrangement
Conditions of access and use area
Conditions governing access
Conditions governing reproduction
Copyright: BCIT; expiry: 2048-01-01
Language of material
Script of material
Language and script notes
Physical characteristics and technical requirements
- video/mp4
- warping along bottom of video
- low buzzing sounds throughtout
- video begins part way through the introduction
Finding aids
Allied materials area
Existence and location of originals
Existence and location of copies
Related units of description
C08-v000084, C08-v000085, C08-v000086 & C08-v000109
Notes area
Note
File size: 1.95 GB
Note
Title taken from original
Alternative identifier(s)
Access points
Subject access points
Place access points
Name access points
- BCIT. Downtown Campus (Subject)
Genre access points
Description control area
Description identifier
Rules and/or conventions used
Status
Level of detail
Dates of creation revision deletion
C.McLellan, created 2019-02-04