Item v000083 - Call centre 2000: Teleworking and BCIT call centre; Ken Robertson/Gary Morrison

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C08-v000083

Title

Call centre 2000: Teleworking and BCIT call centre; Ken Robertson/Gary Morrison

Date(s)

  • 1997 (Creation)

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Extent and medium

1 videocassette (51:16 min.) : VHS, col.,sd.

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Scope and content

Brief introduction before the presentation: "Teleworking in the Virtual Call Centre" which is presented by Ken Robertson of KLR Consulting Inc. Camera moves between powerpoint presentation and Mr. Robertson as he gives the presentation. Video ends with a welcome to BCIT's new Call Centre of Excellence given by Gary Morrison. Morrison talks a little bit about the new building and future plans. Soft launch of industry partnership venture - called the Centre of Excellence (BCIT Downtown campus). Terry [?] is the MC of the event.

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Copyright: BCIT; expiry: 2048-01-01

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Physical characteristics and technical requirements

  • video/mp4
  • warping along bottom of video
  • low buzzing sounds throughtout
  • video begins part way through the introduction

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Related units of description

C08-v000084, C08-v000085, C08-v000086 & C08-v000109

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Note

File size: 1.95 GB

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Title taken from original

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C.McLellan, created 2019-02-04

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Physical storage

  • Shelf: Bay 24, shelf G, box 5